I went to bed with no symptoms at all started to cough when I got in bed, and coughed all night without rest. About 5am I couldn’t get my breath—called Life Alert & [dispatchers sent EMS] here within minutes. I had double pneumonia. Spent five days at hospital. J.M., Frankfort, IN
I woke up and could not walk. I was in so much pain. Life Alert was called and the [dispatcher] who answered handled the situation. I was told what to do and ambulance was on the way. The situation was handled professionally. J.C., Baltimore, MD
Had severe back pain and unable to put weight on right leg. Life Alert answered when I pushed my necklace. Stayed on phone until EMS arrived. Contacted my daughter three times. Life Alert has been there for me. C.S., Cape Coral, FL
This is not for any specific emergency my mom has had but rather all of them. In ALL instances, Life Alert staff was courteous, professional, helpful & the experience for family was positive. Thank you for what you do in taking your job seriously! S.B., Anthem, AZ
Fell coming in back door—hit head on floor—need stitches. Life Alert—thank you very much. Life Alert is very nice. Called fire department and very nice to help. J.R., Oreana, IL
Life Alert is a life saver for me. They stay on the phone with you while the medical people get here. They call a contact number for me, my son, or daughter-in-law. My age is 78. Thank you so much for your service! J.D., Geneva, AL
I was getting up—started sliding—slid onto the floor—tangled legs in legs of rollator & could not move feet. Pushed the [Life] Alert button—immediate response. C.S, Louisville, KY
Several weeks ago, I fell in the kitchen and hit my head. I pressed my button and Life Alert responded quickly. I was told help was on the way. Life Alert stayed on the line reassuring me help was on the way. N.E., Stafford, VA
I fell while transferring from my wheelchair to the toilet and broke my leg in two places. After a time in the hospital, I was placed in a long-term facility. Because I have Life Alert, I was able to return home with aides. M.R., Berlin, CT
I fell in my house and pressed my [Life Alert] button on my necklace. I did not hurt myself but could not get up. Life Alert called the [EMT’s] and within 10 minutes they were there, picked me up, checked my vitals and made sure I was ok. B.A., Avon Park, FL