I thought I was having some chest pains so I used my Life Alert button and they called my son and the ambulance to take me to the hospital. They were very professional and helpful. I was very glad I had them because I couldn’t have known what to do exactly. C.N., Shingle Springs, CA
Bringing folded clean linens to their closet. I tripped on a step down in my living room, landing on my face. I was attempting to get up when [Life Alert] called. It surprised me because I had not pushed the alert button. I first said I really didn’t need help, but then I thought I had better have the [EMTs] check me out. The [Life Alert] person was very helpful, and my neighbor had also been called and quickly came over. I was not really hurt but it was good to have support. A.M., Gun Barrel City, TX
A pot on the stove began to smoke and caused the alarm system to go off. Life Alert immediately sent someone to help get rid of the smoke. Thank you for your immediate help. L.L., Anderson, SC
Fell on a Sunday night and unable to stand up due to broken right leg. Used Life Alert to call for an ambulance to the hospital. Response was very quick. Life Alert stayed on the phone until the EMTs arrived. Very positive and professional. A.H., Matthews, NC
My slipper hooked underneath the heat register in the bathroom and I fell forward. Because of pain in my hip, I could not get back up on my own. I pressed the button on my pendant around my neck. They answered within a few minutes and I uttered that iconic line “I’ve fallen and I can’t get up.” Life Alert dispatched the local paramedics who arrived within 10 minutes. Life Alert’s operator was reassuring me every 2 minutes that “help is on the way”. The [EMTs] had me up again in a minute, checked all of my vitals, and offered to take me to the hospital (not necessary!) Life Alert notified my emergency contacts of the incident. Life Alert performed exactly as advertised. K.S., Caldwell, ID
I fell in my garage and could not get up. Thank God I had my Life Alert on me. I called for help to get up, and they contacted my son who arrived quickly. Not only did [Life Alert] stay on with me until he arrived, but they followed up with me a couple of hours later as to how I was feeling. E.D., Garfield, NJ
I slipped and fell in my bedroom and could not get out. My wife pressed the help button on my base unit. One set of EMTs and 2 police squads responded to lift me up via a tarp because of my leg and my struggles with balance. They were exceptional and reassuring to my wife and me. P.L., Roscoe, IL
I fell down a flight of stairs, hit the back of my head against it. I got to my button to call Life Alert. They answered promptly. An [EMT] was here in no time. [Life Alert] notified persons on my list. Took me to the hospital. It took 10 staples to close wounds. Thank you. D.M., Franklinville, NJ
There was no one in the house and I had just stepped out of the shower. A vein in my leg started to spurt a stream of blood and I was unable to stop the bleeding. Fortunately I was able to push the Life Alert button and received immediate response. J.N., Lake Bluff, IL
I had a nasty fall but, seemingly, did not need assistance. However, the [dispatcher] on the phone from Life Alert would not take no as an answer and sent an [EMT] to my home. I am grateful for her tenacity, she was adamant about making sure I was fine. S.L., Front Royal, VA
