I fell in my front yard. I had my [Life Alert] GPS with me so I called you. The lady that answered my call was very professional and concerned. The rescue squad came and lifted me up. I have always been satisfied with your response. Thank you for being there for me. D.T., Ashwaubenon, WI
I fell out in my porch and couldn’t get up. I didn’t get hurt but can’t get up when I fall. I didn’t need to go to hospital. I just needed help getting up. I’m so happy I have the [Life Alert] button. I didn’t have my cell phone on me. Thank you so much! N.L., Sheboygan, WI
Mom fell in her driveway and pushed her Life Alert button. Medics responded and got her safely to the hospital. Thank you for your service. N.C., Curwensville, PA
I work the overnight shift and Life Alert agents notified me on two different occasions when my 83 year old mother fell. I was told that EMS was dispatched and mom was being transported to the local emergency room hospital. I just want to thank each and every one of you personally and God bless all of you for your service to our seniors! N.J., Warren, OH
My mom fell and hit the button. Multiple calls to our cell phones without an answer and Life Alert immediately sent rescue. She was able to get up on her arm but firemen had come to check on her. Upon my arrival, they were in the home and speaking with the Life Alert operator whom was quick, efficient and calming. Thank you, Life Alert. C.D., Plymouth, MA
[Patient] fell outside on cement hurting his shoulder, and he called Life Alert for help. He used his remote pendant and was able to communicate with the Life Alert operator. We are all very happy with the service received. The operator stayed with him until the EMT’s arrived and contacted his Life Alert contacts immediately and let us know so we could respond. W.G., Absarokee, MT
I was using my weed-eater in yard and fell. I could not get up on my own. I hit my button I was wearing and Life Alert got me help. EMT came and helped get me up. I was OK. Thank God for Life Alert. M.K., Valdosta, GA
Life Alert was especially helpful when my father-in-law fell on Feb 14th, 2020. It was the middle of the night, and his [Life Alert] necklace proved very valuable. A couple of times he pushed the button on his necklace for a drink of water, and the operators were very kind and patient. [Patient] was very happy with your service and as my husband and I get older, we will probably get in touch with your Life Alert service too! D.W., Laurelville, OH
My mom fell in her bedroom in the middle of the night. She pressed her Life Alert button. I (her daughter) was called twice, my husband once. We did not hear our phone ring. I picked up on the last try. I was very happy that the person talking to my mom would not get off the line until we were in the room with her. A.V., Las Vegas, NV
I’m sure as always they were helpful. But I wasn’t near a phone to answer the call back. Upon bending over to put a band-aid on my toes, my right hip dislocated and I was in so much pain. I thank God I had my Life Alert. They contacted my children and ambulance, and in a matter of minutes everyone came to my aid. Thank you, thank you, Life Alert for being there. K.M., Lancaster, NY
