I was very pleased with my experience with Life Alert. When I slipped and fell they responded almost instantly when I pressed my call button. Since my injury was not life threatening, they contacted my daughter and stayed on the phone until she arrived and was able to assist me. By allowing my daughter to come and assist me, we did not need to tie up any paramedics that may have been needed on a 911 call. They even called back 20 minutes later to double check that things were alright. Thank you Life Alert. N.J., Columbus, NE
Having Life Alert gives me confidence that someone is always just a few minutes away. I live alone and have multiple health issues…. She was very comprehensive in the assessment. She stayed on the line on the line with me until the paramedics arrived. She then gave them a complete history of my problem and stayed on the line when I was taken to the hospital. She showed compassion, staying with me for reassurance. I am grateful for she was there for me! A.E., Saddle Brook, NJ
I fell on the floor and Life Alert contacted me as well as my family and what I appreciated was they stayed with me until help came and called me back later to see if I was alright. What an excellent job and professionalism she provided. An excellent experience I will never forget. D.W., Oakland, CA
I was ready to take my mom for a colonoscopy appt. and she told me she wasn’t feeling good. I notice her coloring was pale and she had cold sweats. I took her pressure and it was very low. She then asked to press her Life Alert. The response was very quick, the person on the other end kept talking to me to update her on mom’s condition. Ambulance was there in 5 minutes. We thank you for your service. A.A., Staten Island, NY
[My wife] fell and broke her arm and I could not get her up even with her lift belt, so we pushed her Life Alert and the EMTs came and got her up. She didn’t know her arm was broken so we declined them taking her to the emergency room. She slept sore and in the morning she couldn’t move and couldn’t wake me because I’m deaf and my hearing aids were out. The Life Alert necklace hangs down her neck and she was able to push the button. You sent the EMTs and they woke me and took [her] to the emergency room. Worked great! A.K., Littleton, CO
[Client] had an episode of AFIB. He had his Life Alert pendant and was able to push it. If not for Life Alert, he may have been on the floor for days. We are so grateful for this service. B.T., Dallas, TX
I fell in the bathroom and hit the back of my head; cutting it and it was bleeding. [Life Alert] called Emergency personnel, stat, and they were here within minutes. I also have a lock box on my patio which is helpful and saves precious time!! N.G., Citrus Heights, CA
I was preparing supper for my daughter and her husband. Getting a pot of water from the sink to the stove, I lost my balance and fell. Couldn’t get up. Called Life Alert and they came rather quickly. After a number of questions, they got me up and administered to my needs. Glad that I had Life Alert. M.B., Milaca, MN
Since September of 2019, I have had 3 emergencies and Life Alert was with me in record time! I have recommended Life Alert every chance I get, and will continue every chance I get too! I am now 91 years old and grateful and thankful for my continued good health, and for the excellent service received from Life Alert!!! D.P., Lynchburg, VA
I have used Life Alert many, many times and each time is very satisfying. I get a response right away and the responder stays with me until help arrives. They are very caring and professional. Later, they call back to see how we’re doing. C.L., Broomfield, CO
